Investigators’ Toolkit – Guidance Notes

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This resource refers to the 2014 edition of the Core Humanitarian Standard (CHS). A more accessible CHS will launch in March 2024. To find out more about the updated CHS and transitional phase, please visit the CHS website.

Notes providing clarity and practical guidance on some of the topics in the Investigation Guide

  •  Designing and implementing an effective complaint mechanism

  •  Understanding the key soft skills and competencies needed for conducting SEAH interviews